Privacy Policy

A Legal Disclaimer

Chanelle McEnallay and the information contained on this page does not warrant or represent that the information contained in this website or her work is free from errors or omissions, is up to date or that it is exhaustive. Chanelle McEnallay does not warrant or accept any liability in relation to the quality, operability or accuracy of the information.  Chanelle McEnallay disclaims, to the extent permitted by law, all warranties, representations or endorsements, express or implied, with regard to the information. Users of the information will be responsible for making their own assessment of the information, and Chanelle McEnallay accepts no liability for any decisions made or actions taken in reliance upon any of the information.

 

INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the e-mail address; purchase details and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (not credit card information), comments, feedback, product reviews, recommendations, and any information entered into the contact fields.

 

HOW WE COLLECT THE INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

WHY DO WE COLLECT INFORMATION

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service-related notices and messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

HOW DO WE STORE THE INFORMATON

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

C0MMUNICATION

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires relating to the services, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

IF YOU WISH TO WITHDRAW CONSENT

If you don’t want us to process your data anymore, please contact us via the contact page.